Please refer to our sizing chart below:
| X SMALL | SMALL | MEDIUM |
SOUTH AFRICA/UK | 6 – 8 | 8 – 10 | 10 – 12 |
USA | 2 – 4 | 4 – 6 | 6 – 8 |
EURO | 30 – 32 | 32 – 34 | 34 – 36 |
BUST | 80 – 86cm | 86 – 92cm | 92-98cm |
WAIST | 59 – 65cm | 65 – 71cm | 71 – 77cm |
HIP | 85 – 91cm | 91 – 97cm | 97 – 103cm |
| LARGE | X LARGE |
SOUTH AFRICA/UK | 12 – 14 | 14 – 16 |
USA | 8 – 10 | 10 – 12 |
EURO | 36 – 38 | 38 – 40 |
BUST | 98 – 104cm | 104 – 110cm |
WAIST | 77 – 83cm | 83 – 89cm |
HIP | 103 – 109cm | 109 – 115cm |
It is safe to pay using a credit card on Emaya Collective. We use the South African payment processing service, Payfast. Payfast is a secure, trusted & approved service recognized by all major banks in South Africa.
Emaya Collective’s operating hours are Monday to Friday, 9am to 4pm. We aim to process orders within 3 working days from receipt of order.
We utilise the services of Fastway Couriers and aim for delivery within 7 working days, nationwide (excluding the day the parcel was shipped).
Main Cities – R150
Outlying Cities – R200 (Depending on location, this is subject to increase)
Orders above R2000 qualify for free delivery
Please provide a delivery street address where someone will be available to sign & accept the parcel from the courier between 8am and 5pm.
No, we only ship to street addresses.
A failed delivery occurs when the courier makes multiple attempts to deliver a parcel and there is no response. In this case, the parcel will be returned to Emaya Collective. The customer will then be contacted to determine the way forward with the order. Please note that the courier cost will not be refunded.
You will receive an email notification with tracking information for the Fastway website (www.fastway.co.za) once your order has been processed (within office hours). Please note, it could take up to 6 hours for the tracking link and number to become active on the Fastway website.
Our returns policy can be found on our returns & exchanges page. Click Here
Orders cannot be cancelled, as they are sent through to the packaging department as soon as they are received. A refund or exchange will need to be initiated once the order is delivered. Please refer to our refund and exchanges policy.
If you wish to modify your order after it is placed and before it has been sent out for delivery (e.g. size changes), please inform us via email (info@emayacollective.com) as soon as possible. We will make every effort to accommodate the change. Please note however that once an order has been placed, we cannot guarantee changes.
Please email info@emayacollective.com if you are interested in an item that is out of stock and we will advise you accordingly.
Emaya Collective is an online based store. Please follow us on Instagram & Facebook to see if we have any pop-ups planned.